Answers to your questions about…
Rental Process and The Villa
Where are the Villas?
The Villas are directly on Grace Bay Beach – ranked one of the top beaches in the world.
Grace Bay Beach is located on the island of Providenciales, or Provo for short. Provo is the location of the main airport in Turk and Caicos Islands, the Providenciales International Airport (PLS).
What are the Booking Requirements?
50% secures booking, with the remainder due 60 days prior to arrival.
Payment method?
We accept all major credit cards and use secure invoicing.
Cancellation Policy?
Please review the terms and conditions.
Do you offer travel insurance?
We don’t specifically provide Travel Insurance, but do provide assistance and recommendations.
Are children allowed in the villas?
Yes.
Do you offer any all-inclusive packages?
No, our villas are all self-catering.
Do you offer Concierge Service?
Yes. We are happy to make arrangements for fishing, sunset cruises, kayak tours, etc. Restaurant recommendations are provided at your request.
Is there Wi-Fi in my villa?
Yes. Most guests don’t experience issues, but Provo is a small island (23 miles wide); and although rare, infrastructure glitches can cause Internet access to go down from time to time.
What are the check in/check out times?
Check-in 3:00 pm / Check-out 10:00 am
Can I get an early check in/late check out?
This depends on staff scheduling and guest arrivals. Please contact our Island Coordinator for this possibility.
Is there a Direct Flight from my city?
Airline Services To Providenciales International Airport (code PLS): These cities have non-stop flights direct to Providenciales (subject to change by the airlines at any time):
- Atlanta on Delta
- Boston on American
- Boston on JetBlue
- Charlotte on US Air
- Dallas / Fort Worth on American
- Fort Lauderdale on Spirit
- Kingston on Sky King
- London on British Airways
- Miami on American
- Nassau on Sky King
- New York on American
- New York on JetBlue
- Newark on Continental
- Ottawa on Air Canada
- Philadelphia on US Air
- Toronto on Air Canada
Answers to your questions about…
The Island in General
Do I need a passport?
Yes!
Where is Providenciales?
Providenciales is one island in the group of islands known as Turks and Caicos. Located approximately 575 miles southeast of Miami, TCI is east of Cuba and North of Haiti, the Dominican Republic, and Puerto Rico.
What is the Airport code?
PLS
What language do they speak?
English.
What is the Currency?
US Dollar.
What Weather can we expect?
Temperature: TCI enjoys an arid climate with an average 350 days of sunshine per year; temperatures range from the mid 70’s to the high 90’s.
Is the water really that blue?
Yes. When the sun is high overhead and there are few clouds. The water turns the most amazing shades of blue and turquoise that you will find anywhere.
Is the Island Safe?
While Turks and Caicos remains one of the safest countries in the Caribbean, theft does occur. We have petty crime like anywhere else, so use your common sense when going out, or at the beach. Don’t leave valuables unattended or in an unlocked car. The Grace Bay area is safe day and night and increasingly well patrolled by local police.
We have been frequent visitors of Provo for years and are happy to answer all your questions!
Are there nude beaches in Provo?
No.
What is the time zone?
Eastern-Standard-Time.
Will my cell phone work on island?
Most cell phones will be in roaming status on island. What we generally do is put our smart phones on “airplane mode” and connect to the Wi-Fi in the villa. Check with your service provider for roaming rates.
We provide an island phone with starter minutes for your holiday. You may refill minutes as needed.
Can I take a taxi?
There are taxis on the island, but most of our guests rent cars. We personally prefer to have a rental car for grocery trips, restaurants, or to check out that secluded beach! If a taxi is your choice, we can make that arrangement for you.
Which side of the road do you drive on in Turks and Caicos?
Turks and Caicos is part of the British West Indies and follow the British tradition of driving on the LEFT side of the road. This is the opposite of the United States where people drive on the right side of the road.
What’s the protocol for tipping at condos, hotels, resorts, and restaurants?
For restaurants, check your bill or ask the staff whether or not a service charge is included. Sometimes there is and sometimes not, and, like most places, it is up to your discretion how much to tip (many restaurants automatically charge 15% on the bill so be sure to check). Tipping rates are similar to what they are in North America.
Finally, all restaurants charge an 11% government tax. This is not a service charge or gratuity. It goes right to the government. In Turks and Caicos there are no income or property taxes and government is funded by these types of ‘consumption’ fees and taxes.
“Beautiful place! Steps away to pool and beach with powder like sand and warm turquois colored water. Will be back again! ”
“Fantastic! Pure Paradise! If you are looking for the best condo in grace bay look no further”
“Pristine beach and the water was just an amazing aqua blue… would definitely go back!”
“Idyllic Place! The owners have thought of everything for your needs!”
“Perfect Location! The Villa was beautiful, in a great location, and walking distance to many restaurants.”
“Superb! The Grandview is a great place, very laid back with some great people working to make your stay a true vacation.”
“The lanai and ocean front access are break taking. Flawless Experience! ”